Our procedure manual is a highly specialized document that instructs your staff on the ‘how to’ and ‘when to schedule’ details of the particular tasks within your household and property.
Often referred to as a household manual, a Procedure Manual will support your staff, giving them an invaluable resource of detailed information and instructions.
The manual is divided into three categories:
Routine and Preventative Maintenance: examples, scheduling of service technicians, water filter changes, pool cleaning. For more information, see System Maintenance.
A monthly calendar of events is provided.
Comfort Maintenance: examples, the temperature settings for each room or the frequency of linen changes.
Safety and Security: examples, fire evacuations plans and prevention, invasion and awareness procedures.